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POR RRHH Digital, 00:21 - 21 de Julio del 2014

Some phrases for the different steps of writing letters.

Beginning and Ending

  • Dear Sir / Madam
  • Dear Ms. Johnson
  • Dear David

Reason for writing

  • I am writing for apologize for / enquire about / thank you for / express our dissatisfaction with…
  • I am writing in answer to your letter / advertisement / enquiry about…
  • Following our recent meeting / telephone conversation, I am writing to…
  • I was given your name by…, who suggested you might be able to help us to…

The background

  • As you may know, Gimbles Ltd is an electronics manufacturer based in…
  • As you will recall, three weeks ago we…
  • Recently, we…

The result


  • As the result of this, we have had to…
  • Consequently, we would like to…
  • The result of this is that…

The next step

  • What I propose is that…
  • In order to resolve this matter, I suggest that…
  • We would appreciate it if you could…
  • We would be grateful if you could now…

Further communication

  • Please do not hesitate to contact me / us if you wish to discuss any of the above.
  • I look forward to hearing from you / receiving…

Signing off

  • Thank you again for your custom / interest / understanding.
  • Once again, my apologies for the delay / misunderstanding / error.
  • I hope you find this solution satisfactory.

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