· Initiating a negotiation:
Could you manage to…?
What would you say to doing…?
Would you consider…?
· Dealing with misunderstandings:
o Saying you haven’t understood:
I don’t quite understand.
What do you mean? I don’t get it.
o Clarifying he situation:
Can I just make sure I’ve understood this correctly?
Would I be right in thinking…?
Do you understand what I’m trying to say?
o Responding to a misunderstanding:
I didn’t mean that.
Sorry if I didn’t make that clear.
No, that’s not quite exact.
I was thinking more along the lines of…
That’s not really what I meant – what I actually wanted to say was…
What I meant was…
Can I put it straight?
It may seem that…, but actually…
That’s not exactly what I’m saying.
· Expressing concerns
o diplomatically:
I’m a bit worried about…
I don’t know if you are aware, but…
o directly:
I’m really not happy with…
The real issue here is…
· Expressing points of disagreement:
I can’t just…
I just don’t understand how…
I see what you mean, but…
I just won’t be able to…, if …
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